Privacy policy
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how vhail.co and its affiliates collect and process your personal information through the websites, devices, products, services that reference this privacy policy. By using the services, you are consenting to the practices described in this privacy policy.
- What personal information about customers does it collect?
- For what purposes does it use your personal information?
- What about cookies and other identifiers?
- Does it share your personal information?
- How secure is information about me?
What personal information about customers does it collect?
We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect:
Information you give us: We receive and store any information you provide when you access our website and take action to sell our goods through the website. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services.
Automatic Information: We automatically collect and store certain types of information about your use of ours services, including information about your interaction with content and services available through ours services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses ours services and other content served by or on behalf of us on other websites.
Information from other sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For what purposes does it use your personal information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve the services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the services.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with the services.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from buyers information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you in relation to the services via different channels (e.g., by phone, e-mail, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. To learn more, please read our Interest-Based Ads notice.
Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers. We may also use scoring methods to assess and manage credit risks.”
What about cookies and other identifiers?
To enable our systems to recognize your browser or device and to provide and improve the services, we use cookies and other identifiers. For more information about cookies and how we use them, please read our cookies notice.
Does it share your personal information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with subsidiaries, us controls that either is subject to this privacy policy or follow practices at least as protective as those described in this privacy policy.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that us or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of us and Others: We release accounts and other personal information when we believe release is appropriate to comply with the law; enforce or apply our terms of services and other agreements; or protect the rights, property, or safety, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.”
How secure is information about me?
We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. “
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact us:
Email: lindasupport@vhail.co