Order Tracking

Once your order has shipped, you'll receive a confirmation email with your tracking number. Use that number to check your shipment status directly.


πŸ“¦ SHIPPING TIMELINE

Processing time: 1–3 business days

Estimated delivery (United States): 7–10 business days after shipment

Estimated delivery (International): 10–14 business days after shipment

Please allow 1–3 business days after receiving your shipping notification for tracking updates to appear.


πŸ“¬ IMPORTANT NOTES

  • Your order may ship in multiple packages. If this happens, you will receive a separate tracking number for each shipment.
  • Delivery times may be affected by weather, holidays, or carrier delays beyond our control. We will keep you informed if your order is impacted.
  • Customs delays for international orders are outside our control and are not included in the estimated delivery window.
  • If your order shows no tracking updates and has been in transit beyond 45 days (US) or 60 days (international), contact us β€” we will arrange a free replacement or full refund.

πŸ“ž NEED HELP?

Our support team is happy to assist with any order or shipment questions.

Contact page: https://vhail.co/pages/contact-us

Email: lindasupport@vhail.co