Order Tracking
Once your order has shipped, you'll receive a confirmation email with your tracking number. Use that number to check your shipment status directly.
π¦ SHIPPING TIMELINE
Processing time: 1β3 business days
Estimated delivery (United States): 7β10 business days after shipment
Estimated delivery (International): 10β14 business days after shipment
Please allow 1β3 business days after receiving your shipping notification for tracking updates to appear.
π¬ IMPORTANT NOTES
- Your order may ship in multiple packages. If this happens, you will receive a separate tracking number for each shipment.
- Delivery times may be affected by weather, holidays, or carrier delays beyond our control. We will keep you informed if your order is impacted.
- Customs delays for international orders are outside our control and are not included in the estimated delivery window.
- If your order shows no tracking updates and has been in transit beyond 45 days (US) or 60 days (international), contact us β we will arrange a free replacement or full refund.
π NEED HELP?
Our support team is happy to assist with any order or shipment questions.
Contact page: https://vhail.co/pages/contact-us
Email: lindasupport@vhail.co